Last updated May 15th, 2025

This privacy notice discloses the privacy practices for www.bdsserv.com. The following information outlines how we handle your data and describes what you can expect us to do with your personal information.

Contact details

BDS Services Pvt. Ltd., 1-B (12), Ground Floor, Saraogi Estate,
L.B.S Marg, Kanjurmarg (West),
Mumbai-400078
info@bdsserv.com

What information we collect, use, and why

We are the data controller for the information collected on this site. We only have access to or collect information that you voluntarily provide to us via email or other direct contact. We will not sell or rent this information to anyone.

We use your information solely to respond to your inquiries or fulfil the purpose for which you contacted us. We do not share your information with any third parties outside our organization, except when it is necessary to fulfil your request, for example, to process and ship an order. Unless you instruct us otherwise, we may contact you via email in the future to inform you about special offers, new products or services, or updates to this privacy policy.

We act as the data processor for the information we collect on behalf of our clients to provide services for our clients, who are the data controllers. The information may include names and contact details, work address, job title, gender and occupation. We process the information solely in accordance with our clients' specific instructions and will not disclose it to any third parties unless required to do so by law.

Lawful bases and data protection rights

When we act as data controller, the lawful bases for processing your personal information may be consent, contractual obligation, or legitimate interests.

When we act as a data processor, the lawful bases could be legitimate interest or consent, depending on our client's specific instructions, which are detailed in the data processing agreement we sign with our clients.

Under data protection law, you have the following rights:

• Right of access : You have the right to request copies of your personal data. You can also ask for information about the source of your data and the recipients with whom we share it. Please note that there may be some exemptions, meaning you might not receive all the information you request.

• Right to rectification : You can request us to correct or delete any personal data you believe is inaccurate or incomplete.

• Right to erasure : You have the right to request that we delete your personal data.

• Right to restrict processing :You may ask us to limit how we use your personal data.

• Right to object to processing : You have the right to object to the processing of your personal data.

• Right to data portability : You can ask us to transfer the personal data you have provided to another organization or directly to you.

• Right to withdraw consent : If we rely on your consent as the lawful basis for processing your data, you have the right to withdraw your consent at any time.

Please note that when we act as a data processor, we will pass your request to exercise any of these rights to our client, who is the data controller. To exercise any of these rights please email us at info@bdsserv.com.

Where we get personal information from

When we act as a data controller, we receive personal information directly from you. hen we act as a data processor, we collect personal information either directly from you or from publicly available sources.

How long we keep information and who we share it with

We will retain your personal data for as long as necessary, or as otherwise prescribed by law, for the purposes outlined above. The retention period will vary depending on your interactions with us when we act as a data controller, and on the instructions from our clients when we act as a data processor.

When we act as a data controller we may share your personal information with our data processor, for example with our data storage provider. We may share your personal information if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of our company, our customers, or others.

When we act as a data processor we may share your personal information with our clients who act as data controllers, but also with our own processors, for example with our data storage provider.

Information security

We take appropriate precautions to protect your information. When you submit personal information on our website, your information is safeguarded both online and offline.

Any sensitive information we collect, such as credit card details, is encrypted and transmitted to us securely. You can verify this by looking for a padlock icon in the address bar and confirming that the URL begins with "https."

While encryption helps protect your data during online transmission, we also ensure your information is protected offline. Access to personally identifiable information is restricted to employees who need it to perform specific job functions, such as billing or customer service. Additionally, the servers and devices used to store your data are kept in secure environments

In compliance with applicable data protection laws, we have implemented strict security measures to safeguard our internal systems, ensuring data protection and respecting user privacy at all times.

International data transfers

We may transfer your personal data to controllers or processors outside of the United Kingdom (“UK”) and the European Economic Area (“EEA”). If we do so, we will transfer your personal data only for the purposes described in this privacy policy. To the extent required by applicable law, when we transfer your personal data to recipients in other countries, we will take measures to protect your data by using the European Commission’s Standard Contractual Clauses and the UK Data Transfer Addendum, which will be incorporated into data processing or data sharing agreements we sign with the recipients.

UK and EU Representatives:

Manu Sihali
Suite 9-B, Cranbrook House, 61 Cranbrook Road, Ilford. IG1 4PG
Email. manub@bdsserv.com
Tel. +44 20 3807 8172
.....
Nieuwe kerkstraat 13, 1018 DW, Amsterdam
Tel: +31 20 703 8319

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the relevant supervisory authority. In the UK it is the Information Commissioner’s Office.